Headquartered in Vancouver, Herschel Supply designs and manufactures the finest quality backpacks, bags, travel goods, accessories, and apparel for everyday explorers around the world. We are a design-driven, detail-oriented, innovative company that creates opportunities for individuals to express themselves, influence change and contribute to the growth of a global brand.
We appreciate the time that all applicants have taken when applying for the available positions, however, only the candidates that are chosen for an interview will be notified by phone and email. Thank you for your interest in The Herschel Supply Co.
Estimated shipping times:
|Standard||$15 SGD||1-2 Business Days|
Orders over $100 SGD will receive free 1-2 day shipping. An additional $15 SG shipping fee will be charged on orders under $100 SGD (before tax).
Please note that remote/distant regions may experience higher transit times. Your order may be opened and inspected by customs authorities and may be subject to import duties and taxes when your delivery reaches its final destination.
We stand behind the quality of our products with a comprehensive warranty program — our guarantee that every Herschel Supply item is free of material and manufacturing defects. To complete a warranty claim, click the link below.
If you would like to return a product purchased from our online store, please go to our Self Service Returns page to begin the returns process or log into your Herschel Supply account. You will be given a RA# and emailed instructions on how to complete your return.
Herschel Supply product that is purchased online (excluding promotional or sale items) can be returned within 30 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs. All merchandise must be returned unused, unwashed and be accompanied by the original hang tags. The condition of the product is left at the discretion of Herschel Supply.
Upon receiving your returned Herschel Supply merchandise at our warehouse, a refund in the amount of the purchase will be issued to you for the Herschel Supply product within 10 – 14 business days. This refund will be issued to the credit card that was used to make the original purchase. We cannot refund different accounts or credit cards.
*All sale items are final sale. Customers are responsible for all shipping expenses on the return of Herschel Supply product. Please note that our warehouse is located in Hong Kong.